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Potty Talk

Million Dollar Plumber's show for plumbing business owners on hiring, pricing, marketing, and getting out of the truck.

If I Wanted to close 97.8% of plumbing calls, I’d do this

This episode of Potty Talk emphasizes that most plumbing businesses face a "phone problem" rather than a "lead problem," meaning they struggle to convert incoming calls effectively. The hosts, Richard Binnie and Laura, share their method for achieving a 97.8% call conversion rate by implementing a specific call handling process.

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