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Ep 700. Why SOPs Matter When Your New Hire Knows Nothing

⏱️ 22:15 🎀 Caleb Auman, Brittany Auman
AUDIO EPISODE
Ep 700. Why SOPs Matter When Your New Hire Knows Nothing
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Chapters

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  • 0:00
    Welcome & Company Cam
    Caleb introduces the episode, thanks guests, and highlights Company Cam's utility for project documentation and client communication.
  • 4:12
    Sponsors & Resources
    Caleb promotes various sponsors and resources, including LMN, Hardscape Academy, Steelwrist, Leanscaper, Cycle CPA, and the 'Built' group.
  • 9:11
    Hiring a Green Apprentice
    Caleb discusses hiring a highly inexperienced but enthusiastic apprentice, seeing it as a test of leadership and an opportunity to mold a new team member.
  • 16:53
    The Need for Systems
    Caleb explains how the green apprentice underscores the importance of clear systems, color-coded tools, and comprehensive onboarding processes.
  • 21:09
    Labor Pool Challenges
    Caleb delves into societal trends affecting the labor pool, arguing that fewer children and a 'late stage Empire' mentality contribute to a shortage of experienced workers.
  • 28:13
    Onboarding & Training
    Caleb outlines the structured onboarding for the apprentice, including company handbooks, time tracking apps, and the goal of developing future leaders despite initial productivity drag.
  • 33:50
    Daily Operations & Efficiency
    Caleb details daily operational efficiencies, including end-of-day loading, morning huddles, and the profitability of outsourcing equipment transport to maximize crew building time.

Speakers

C
Caleb Auman
Host
B
Brittany Auman
Host

Key Takeaways

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Prioritize attitude over experience when hiring; a willing learner can be molded more effectively than an experienced worker with a poor attitude.

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Implement clear, visual systems like color-coding tools and labeling storage to reduce wasted time and streamline operations for all team members, especially new hires.

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Develop a comprehensive onboarding process, including a company handbook and training on essential tools/apps, to efficiently integrate green apprentices and minimize errors.

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Utilize daily huddles and communication platforms to ensure all team members, including new hires, are aligned on tasks, material needs, and overall project goals.

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Analyze throughput and revenue per man-hour to make informed decisions about job site logistics, such as outsourcing equipment transport, to maximize profitable building time.

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Invest in estimating and accounting software (like LMN and Cycle CPA) early in your company's growth to establish healthy financial practices and support scalable expansion.

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