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Ep 662. Instagram Live Show: Caleb & Brittany Answer Your Toughest Questions

⏱️ 45:41 🎀 Caleb Auman, Brittany Auman
AUDIO EPISODE
Ep 662. Instagram Live Show: Caleb & Brittany Answer Your Toughest Questions
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Chapters

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  • 4:51
    VA Delegation Strategy
    Brittany details how to decide what tasks to delegate to a VA and the importance of a time audit.
  • 12:23
    VA Onboarding Process
    The hosts explain the importance of documenting processes for VAs and their experience with specialized VAs.
  • 24:54
    Managing VA Productivity
    Caleb and Brittany discuss the economics of hiring VAs and balancing productivity with cost-effectiveness.
  • 30:45
    Equipment Cost Recovery
    Caleb explains their method for recovering equipment costs, like a tilt rotator, through daily billing and LMN.
  • 42:00
    Slack for Team Communication
    The hosts delve into their use of Slack for project-specific and general company communication, highlighting its pros and cons.
  • 49:23
    Hiring for Growth
    Caleb provides advice on when to hire new employees, emphasizing commitment to personal and business growth.
  • 53:23
    Personal Development Impact
    Caleb and Brittany share their experiences with personal development, recommending personality tests as a starting point.

Speakers

C
Caleb Auman
Host
B
Brittany Auman
Host

Key Takeaways

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Conduct a thorough time audit to identify tasks suitable for delegation to a Virtual Assistant (VA), prioritizing low-hanging fruit like email management to free up your time.

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When onboarding a VA, document all processes meticulously through screen recordings and written instructions to ensure consistent and efficient task execution, which also prepares you for future VA hires.

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Utilize specialized VAs for specific business needs (e.g., marketing, customer service) rather than seeking a generalist, to leverage their expertise and achieve better results.

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Implement a clear system for recovering equipment costs by factoring daily rental rates into project estimates, ensuring that all expenses are covered and contribute to profit, not just overhead.

✦

Leverage communication tools like Slack to create dedicated channels for projects, maintenance, and HR, streamlining internal communication and improving team coordination, especially as your company grows.

✦

Prioritize personal development, including leadership skills and self-awareness (e.g., through personality tests), as it directly impacts your ability to manage employees and drive business growth.

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Adopt a data-driven approach to employee performance and be prepared to let go of individuals who are not a good fit, using trial periods and objective metrics to guide decisions rather than emotion.

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