Angie Breedlove: Leading Women in the Warranty Industry

⏱️ 17:38 🎤 Cassie Pound, Heather Harpole, Angie Breedlove

AUDIO EPISODE

Angie Breedlove: Leading Women in the Warranty Industry

0:00

Chapters

Click to jump to section

0:00

Rilla: Virtual Coaching for Sales

Cassie highlights Rilla, a virtual ride-along software designed to coach teams and boost sales in the home service industry.
0:32

Power Women of the Trades Introduction

Heather introduces the podcast, emphasizing breaking barriers and empowering women entrepreneurs in trades.
2:01

Introducing Angie Breedlove

Cassie welcomes Angie Breedlove, founder of Women of Warranty, to the show.
2:22

The Birth of Women of Warranty

Angie explains that Women of Warranty is a new organization, two and a half years old, aiming to support women in administrative, influencer, and executive roles within the warranty industry.
4:59

Angie's Career Journey

Angie shares her career path, starting at Maytag in a claims role and progressing through various positions in warranty administration.
10:47

Creating Your Own Seat

Angie discusses the importance of creating a seat at the table and understanding business fundamentals like P&L to advance in one's career.
14:04

Overcoming Challenges and Passion

Angie describes the challenges she faced in establishing Women of Warranty, driven by her passion and observing the lack of female leadership.
20:56

Women in Warranty: Statistics

Angie highlights the disparity where women dominate operational roles in the warranty industry but hold less than 25% of executive positions.
23:46

The Human Element and AI

Angie emphasizes the irreplaceable human element in customer experience, using an anecdote about a female homeowner and a repair person to illustrate what AI cannot capture.
27:31

Goals for Women of Warranty

Angie outlines the future goals for Women of Warranty, including maintaining free membership, securing sponsorships, and hosting workshops and conferences.

Speakers

Cassie Pound

Host

Heather Harpole

Host

Angie Breedlove

founder and executive director of Women of Warranty

Key Takeaways

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Develop a diverse skill set by trying different roles within your industry to discover what you enjoy and excel at.

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Understand key business metrics like P&L (Profit & Loss) and financial aspects to position yourself for leadership roles.

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If you don't have a seat at the table, create one or make your presence felt; don't be afraid to assert your value.

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Recognize the importance of networking and building a strong professional community to support your career growth and initiatives.

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Actively seek opportunities to lead and contribute to decision-making, moving beyond operational roles.

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Leverage industry conferences and associations to gain visibility, connect with peers, and advance your organization's mission.

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Focus on providing value and education through workshops and resources to empower others in your field.

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