Why a 10% Discount is Negotiating Against Yourself

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A 10% discount on a job can reduce your gross profit by 20% or more, not just 10%, because your costs remain fixed.
Understand your true costs: suppliers, labor, insurance, and overhead don't decrease when you offer a discount, meaning the reduction comes directly from your profit.
To recover lost profit from a discount, you'll need to sell an additional 2-3 times the discounted amount in new work, depending on your profit margins.
Don't discount out of fear or discomfort when a client pushes back; know your numbers and communicate your value confidently.
Use strategic discounting only for specific reasons like filling production gaps or rewarding loyal customers, not as a standard response to price inquiries.
Price your jobs correctly from the start, articulate your value clearly, and protect your gross profit fiercely to ensure business health.
Utilize tools like a 'sales leak scorecard' to identify and fix issues in your sales process before resorting to discounting to close deals.
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