TCF1105: Stop Letting Clients Run Your Life
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Key Takeaways
Implement strict calendar control: Don't let clients dictate your schedule; set clear availability and stick to it.
Charge appropriately for expedited work: If clients demand work outside regular hours, be prepared to charge premium rates to cover overtime and communicate this clearly.
Utilize 'estimated' language in contracts: Clearly state that start dates and prices are estimates to manage client expectations and provide flexibility.
Prioritize your well-being: Create a work schedule that allows for family time and personal activities to maintain work-life balance and avoid burnout.
Invest in continuous learning: Attend industry events and join groups to learn from experienced contractors and refine your business strategies, especially regarding finances.
Communicate transparently: Proactively inform clients about potential delays or changes, as clear communication builds trust and avoids conflict.
Know your numbers: Understand your job costing, profit margins, and overhead to make informed decisions and ensure profitability.
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