Zoom Drain CEO Makes $50M A Year (here’s how)

📅 November 7, 2025 ⏱️ 1:32:15 🎤 Jered Williams, Ellen Roar

Chapters

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0:00

The Wealthy Plumber Hurrah

Ellen Rhor and Jared Williams reflect on the success and community spirit of the first-ever Wealthy Plumber Hurrah event.
0:32

Ellen's Entrepreneurial Journey

Ellen shares her personal story, from meeting her plumber husband to the challenges of starting and growing a business in the early days of mobile phones and flat-rate pricing.
4:37

The Flat Rate Revolution

Ellen recounts the difficult but ultimately transformative experience of implementing flat-rate pricing in her business, quintupling prices despite initial resistance and skepticism.
5:31

Money Buys Options

Ellen discusses the importance of making money to create options and highlights the value of her books on business planning and financial management.
7:21

Benjamin Franklin Plumbing

Ellen describes how she became president of Benjamin Franklin Plumbing, growing it to 47 locations and gaining invaluable experience in scaling a home service company.
8:36

Effective Delegation

Ellen explains the nuances of delegation versus abdication, providing a structured approach to getting projects done by involving team members effectively.
10:59

The Power of Franchising

Ellen delves into the world of franchising, discussing the pros and cons of creating and buying into a franchise, and sharing her experience with Zoom Drain.
13:47

Acquiring Businesses

Ellen and Jared share insights and personal anecdotes on acquiring existing plumbing businesses, emphasizing the strategic advantages and the importance of negotiation.

Speakers

Jered Williams

Host

Ellen Roar

CEO of Zoom Drain

Key Takeaways

✦

Prioritize financial literacy: Understand your profit and loss statements and learn to price your services correctly to ensure profitability.

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Embrace flat-rate pricing: Transitioning to a flat-rate model can significantly increase sales and profit margins, as customers appreciate transparent, upfront pricing.

✦

Involve your team in problem-solving: Your employees often know what's wrong and can help fix it; empower them to contribute ideas and take ownership of projects.

✦

Implement effective delegation, not abdication: Clearly define tasks, provide resources, and set timelines, but allow your team to determine the 'how' for greater engagement and better outcomes.

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Consider acquiring existing businesses: Look for opportunities to purchase smaller, struggling businesses with established customer bases to quickly expand your market share and customer reviews.

✦

Continuous personal and professional development is crucial: Invest in your education beyond formal schooling, attend seminars, and read industry-specific books to stay ahead.

✦

Build your business with future saleability in mind: Whether you plan to franchise or sell, develop clear systems and processes as if your business will be replicated or acquired.

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