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Level10 Contractor Daily

The Secret Digital Hub Every Contractor NEEDS to Know About (Industry Game-Changer!)

πŸ“… September 2, 2025 ⏱️ 45:10 🎀 Rich Harshaw, Heidi Ellsworth

Chapters

Click to jump to section

  • 0:00
    Intro: finding Roofers Coffee Shop
  • 1:36
    What it is: telling the contractor's story
  • 2:43
    From a print nickel-ad paper to an online community
  • 4:55
    Way ahead of the curve in 2002
  • 8:45
    How people engage; podcasts as #1
  • 10:59
    Site tour: classifieds
  • 13:12
    The underrated, high-traffic directory
  • 18:39
    Read/listen/watch, influencers & cross-referencing
  • 22:31
    The forum, R Club membership & Ask A Roofer
  • 25:43
    Spanish site & the sister coffee shops
  • 30:45
    Heidi's background: Women in Roofing & RT3
  • 34:40
    Why women win in roofing & the free-hub value

Speakers

R
Rich Harshaw
Host, Level10 Contractor Daily
H
Heidi Ellsworth
President, CEO & Founder, Roofers Coffee Shop

Key Takeaways

✦

Roofers Coffee Shop recreates the physical morning coffee-shop hangout online: launched in 2002 (from the print 'Roofers Exchange' nickel-ad paper) as a free community hub with classifieds, a forum, a newsroom, podcasts, webinars, and live trade-show streaming.

✦

Content follows a 'read, listen, watch' philosophy because no one consumes information the same way β€” everything (videos, podcasts, articles) lives both on the third-party channels AND centralized on rooferscoffeeshop.com.

✦

Podcasts are the top engagement driver β€” contractors listen on their 'dashboard time' in the truck, and webinars are pushed out through podcast channels too, then cross-referenced with 'learn more' links into the directory.

✦

The underrated directory is the most powerful section (highest analytics): a constantly-updated, curated directory of manufacturers, distributors, and service providers filterable by product and region, where an article on a company routes readers to its full profile.

✦

Classifieds ($35/regional ad for 30 days) and the forum have faded as Facebook Marketplace, Craigslist and Facebook groups took over β€” the forum stays live mostly because search engines love its 20,000+ posts dating to 2002.

✦

Paid tiers layer on top of the free content: the R Club ($500/year, by company) adds peer forums, a directory listing, and placement on the homeowner-facing sister site Ask A Roofer; there's also a 100% original Spanish-language site.

✦

The brand has expanded into sister 'coffee shops' β€” Metal, Coatings, and the new Outdoor Coffee Shop (outdoor living, kitchens, fire pits, pools) β€” and Ellsworth also co-founded National Women in Roofing (~3,000 members) and RT3 (Roofing Technology Think Tank).

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