The Leadership Dilemma at $1M

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Key Takeaways
Before hiring an Operations Manager, fully delegate all administrative tasks to an admin person and create comprehensive systems for them.
Generate an overwhelming number of leads to create a "painfully obvious" constraint, forcing you to delegate operations and focus on full-time sales.
Shift your mindset from leading by example in the field to leading by designing and improving systems that benefit the entire team.
Utilize technology like estimate videos to streamline project walk-throughs and prevent yourself from becoming a bottleneck for project-based work.
Define your personal and business goals first; if growth isn't necessary to meet those goals, optimize for profit at your current size instead of relentlessly pursuing more growth.
Transition to a CEO role by relying on metrics and dashboards to monitor performance, setting clear KPI thresholds for intervention instead of micromanaging.
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