The Hidden Reason Your Projects Keep Slipping—and How to Stop It
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Key Takeaways
Implement a structured pre-construction process with clear milestones, deadlines, and consequences to anchor client expectations and prevent delays.
Oversell your capacity by 10-20% to account for statistically inevitable project slippage, ensuring your pipeline remains full even if some projects are delayed.
Establish firm 'go/no-go' dates for every project (e.g., 90 days out for large projects, 2 weeks for smaller) to prevent significant revenue loss and allow time to pivot to other work.
Develop a 'flex track' project list of smaller, less complex jobs that can be quickly spun up to fill schedule gaps created by delays in larger projects.
View your business as a machine that turns backlog into revenue, and proactively manage the 'hopper' (pipeline) to ensure consistent workflow and revenue generation.
Stop letting clients dictate your process; instead, define and document your standard operating procedures for a consistent and predictable client experience.
Recognize that many perceived 'out of control' delays are actually symptoms of a system problem within your business, which can be addressed through strategic planning and process implementation.
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