Scale Without Sacrificing Profit, Control, Or Freedom: The 3-Legged Stool Every Builder Needs
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Key Takeaways
Before hiring, ensure you have an accountability chart to clarify roles and responsibilities, a playbook detailing 'how we do it' for consistency, and 'the big five' leading indicators of success for each role.
Avoid the trap of simply seeking more work without assessing your current capacity; ensure your structure, roles, and resources can handle the additional load.
Recognize that 'problems in the field' often stem from inadequate pre-construction and poor handoffs, leading to chaos and financial impact.
Prioritize becoming an excellent pre-construction company, as this 'secret profit phase' is crucial for sustainable scaling and setting field teams up for success.
Utilize metrics like the 'Owner Interruption Count' (OIC) and 'Handoff Completeness Grade' to assess your business's readiness for growth and identify areas needing improvement before scaling.
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