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Sales on Skis: 3 Sales Strategies That Help Landscapers Close Faster (Without the Stress)

📅 May 2, 2025 ⏱️ 20:31 🎤 Jack Jostes, Robert Felton, Aaron Wolf

Chapters

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  • 0:00
    The 'Confused Mind' Principle
    A confused mind does not buy; letting clients know what to expect in a sales meeting reduces discomfort and fosters better conversation.
  • 0:00
    The Verbal Agreement
    Taking control of the meeting by establishing an agenda, including timeframes and potential outcomes, helps set clear expectations.
  • 0:39
    Verbal Agreement Elements
    Key elements of a verbal agreement include a transition statement, establishing time, outlining potential outcomes, and permission to say no.
  • 0:08
    Selling the Next Step
    Focus on selling the immediate next step in the sales process and scheduling it while with the client to maintain momentum and qualification.
  • 0:26
    The Paper Strategy
    Utilizing a 'paper strategy' (like a pricing guide or website) removes pressure from the salesperson and allows for collaborative discussion on pricing and processes.
  • 0:30
    Standardizing the Sales Process
    Standardizing timelines for design or audits and clearly communicating them to clients reduces stress and manages expectations effectively.
  • 0:18
    Relieving Sales Stress
    These three strategies (verbal agreement, next steps, and paper strategy) simplify the sales process, reduce stress, and improve client comfort.

Speakers

J
Jack Jostes
Host
R
Robert Felton
director of client strategy
A
Aaron Wolf
Wikcinberg Landscape

Key Takeaways

Always start your sales meetings with a verbal agreement that outlines the agenda, expected duration, and potential outcomes. This reduces client anxiety and helps you maintain control.

Be upfront about costs or next steps. For example, mention design fees or the cost of an audit during the verbal agreement to manage expectations early.

Implement a 'selling the next step' approach. Don't try to sell the entire project at once; instead, focus on getting a commitment for the immediate next logical step (e.g., property visit, design phase) and schedule it while you're with the client.

Standardize your internal processes and communicate timelines clearly. If a design takes two weeks, state that explicitly. Clients will respect a clear process over rushed, unclear commitments.

Utilize a 'paper strategy' by having physical or digital materials (like pricing guides or website galleries) to refer to during sales discussions. This shifts the focus from the salesperson being the 'bad guy' on pricing to a collaborative review of options.

Empower your sales team with tools like prepared openings in your calendar to immediately book the next appointment, preventing delays and missed opportunities.

Don't be afraid to 'fire' a client or project early if it's not a good fit. The verbal agreement can include permission for you to suggest alternative resources if your services don't align with their needs, saving time and resources for both parties.

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