Roofing Sales CLOSER Masterclass
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Key Takeaways
Always build rapport and connect on a human level before jumping into business; accepting offers like coffee creates subconscious connection.
Actively draw out questions from homeowners throughout your presentation to ensure understanding and prevent rejection during the close.
Ask directly for the business with clear yes/no questions, rather than vague inquiries about their thoughts or feelings.
Adopt a 'non-attachment' approach, selling like a doctor by diagnosing, explaining facts, telling stories, and prescribing solutions to build trust.
Use strong tie-downs by repeating homeowners' excited statements as questions, allowing them to elaborate and sell themselves further.
For indecisive clients, use the 'bookending' method by stating your mission and purpose upfront, then walk them through a written 'worst-case best-case scenario' to address concerns logically.
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