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“How Interior Designers Can Boost Your Moving Business” – with Wally Pelett

⏱️ 1:09:27 🎀 Wade Swikle, Wally Pelette
AUDIO EPISODE
“How Interior Designers Can Boost Your Moving Business” –  with Wally Pelett
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Chapters

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  • 0:00
    Introduction & Wally's Background
    Host Wade Swikel introduces guest Wally Pelette, highlighting his extensive logistics background and experience in building a moving and delivery company, as well as his new venture, TB Dispatch Pro.
  • 4:44
    Early Delivery Business Challenges
    Wally recounts his journey into the delivery business, starting with general delivery and eventually specializing in furniture delivery, facing challenges with low margins from national accounts.
  • 10:33
    Profitable Delivery Strategies
    Wally explains how focusing on local furniture stores with higher margins and strategic use of national accounts can lead to profitable and consistent delivery services.
  • 20:43
    Pricing and Haul-Away Services
    Wally details his pricing structure for deliveries, including zip-code based rates and the significant revenue generated by offering haul-away services for old furniture.
  • 30:34
    Working with Interior Designers
    The discussion shifts to the unique demands of interior designers, emphasizing the need for highly trained teams and the potential for premium pricing for specialized services.
  • 1:00:44
    Getting Foot in the Door
    Wally shares strategies for moving companies to gain access to furniture stores and interior designers, including offering flexible services and leveraging social media.
  • 1:35:13
    TB Dispatch Pro Software
    Wally introduces his new software, TB Dispatch Pro, designed to streamline warehouse management, receiving, inspection, and scheduling for the delivery and interior design industries.
  • 1:45:58
    Conclusion and Contact
    Wade and Wally conclude the discussion, with Wally offering his insights and help to other moving companies interested in entering this specialized market.

Speakers

W
Wade Swikle
Host β€” Two College Brothers Moving, Storage, and Franchising
W
Wally Pelette
TB Dispatch Pro

Key Takeaways

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Prioritize local furniture stores and interior designers for higher margins in delivery services compared to national accounts.

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Implement a clear pricing structure, potentially using zip codes for base rates, and include additional charges for assembly and specialized services.

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Offer haul-away services for old furniture; customers are often willing to pay a premium for convenience, increasing revenue and efficiency.

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Develop separate, highly trained teams for interior designer installations, as their needs for meticulousness and flexibility differ from standard furniture deliveries.

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Leverage referrals and join local interior design associations to network and position your company as a trusted resource.

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Utilize social media to engage with potential clients, offering helpful advice and building rapport to secure new business.

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Consider adopting specialized software like TB Dispatch Pro to automate manual processes in receiving, inspection, and scheduling, significantly reducing payroll costs and increasing efficiency.

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