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Ingage Podcast

Harnessing the Power of Marketing For Your Business ft. Jeff Lennon | Ingaged Podcast

πŸ“… August 24, 2023 ⏱️ 26:30 🎀 Jeff Lennon, Pam Torrey

Chapters

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  • 0:35
    Intro: Jeff Lennon of Creative Mind Concepts
  • 1:42
    From a multi-million-dollar event company to presentations
  • 4:23
    Who CMC helps β€” and building a presentation from just a logo
  • 6:00
    Using video and AI to elevate the customer experience
  • 11:24
    The biggest challenges in closing: trust and differentiation
  • 13:34
    Leading with pain, then the recap-and-commit close
  • 16:19
    The Ingage + Creative Mind Concepts partnership
  • 20:07
    Trends: aging-in-place and time-poor educated buyers
  • 22:19
    Packaging your company for a future sale

Speakers

J
Jeff Lennon
CEO & Creative Director, Creative Mind Concepts
P
Pam Torrey
Host, Ingage

Key Takeaways

✦

Creative Mind Concepts builds sales presentations for home-improvement companies β€” powering billions in sales for about 7 of the top 10 national firms β€” and can build a full presentation from just a logo plus website research.

✦

Video is dynamic storytelling that beats static images; testimonial videos, framed with clear guidance to the customer, create the kind of real trust a written quote never can.

✦

AI is used to salvage the collateral customers already send β€” upscaling low-res images, expanding a cropped photo, erasing old logos, shortening company-story text, even human avatars for narration β€” but it takes expertise to use well (and Ingage's ScrollMotion helps hold a drifting homeowner).

✦

The biggest closing pitfalls are building trust and differentiating: show licenses and insurance properly, sell ROI and value instead of the lowest price, manage timelines, and lead with a bit of 'pain' before positioning yourself as the solution.

✦

Use a recap-and-commit moment β€” check off everything you've shown, then ask 'would you say we're the right company to do business with?' β€” so objections don't resurface later.

✦

The Ingage + Creative Mind Concepts partnership marries best-in-class technology with world-class product presentation, so customers no longer have to choose between the two top companies.

✦

Trends to watch: an aging market (age-in-place products), time-poor educated buyers who want you to sell the company rather than the fine details, and packaging your business for a future sale by getting operationally efficient and lifting the bottom 80% of reps.

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