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Finding, Hiring, and Keeping Great Employees with Tony Bass

⏱️ 1:04:12 🎀 Michael Pletz, Tony Bass
AUDIO EPISODE
Finding, Hiring, and Keeping Great Employees with Tony Bass
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Chapters

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  • 0:00
    Introduction & Sponsor Shoutouts
    Michael Pletz introduces Tony Bass and highlights the episode's focus on finding, hiring, and retaining great employees, followed by sponsor mentions.
  • 4:44
    The Entrepreneurial Journey
    Tony Bass discusses the unique personality of entrepreneurs and the difference between sole proprietorships and businesses with employees, emphasizing the challenges and rewards of employing others.
  • 12:35
    Family in Business
    Tony shares an anecdote about Chick-fil-A's founder, Truett Cathy, and his perspective on involving family in business, along with his own experience of building companies with and without family.
  • 31:55
    Employee Growth & Retention
    Tony challenges the notion that all employees must continuously grow in their roles, highlighting the value of long-term, consistent performers and the importance of tenure benefits.
  • 45:24
    Finding Great Employees
    Tony argues against the idea of a 'shortage of employees,' proposing that the issue lies in ineffective employer recruitment strategies and suggests innovative job ad headlines like 'Fresh start working outdoors.'
  • 1:05:36
    Hiring & Interviewing
    Tony explains his automated pre-screening process for handling a large volume of applications, emphasizing self-selection through detailed video presentations rather than resume reviews, and the importance of teaching over hiring for experience.
  • 1:13:34
    Recruiting Younger Talent
    Tony discusses the changing work ethic post-2020 and advocates for building internship and apprenticeship programs to recruit younger, untainted individuals who are new to the workforce.
  • 1:28:16
    Keeping Great Employees
    Tony shares a key retention strategy: increasing the frequency of pay raises while decreasing the amount of each raise, recognizing milestones like 30, 60, and 90 days of employment.
  • 1:33:24
    Conclusion & Resources
    Michael Pletz thanks Tony Bass and directs listeners to Tony's books and website for more information, followed by final sponsor acknowledgments.

Speakers

M
Michael Pletz
Host
T
Tony Bass
co-author of the EMyth Landscape Contractor Edition

Key Takeaways

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Recognize that not all employees desire continuous growth; some value security and consistency in their current roles. Create systems that reward tenure and loyalty, not just upward mobility.

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Rethink your job ad headlines. Instead of industry-specific roles, use broader, more inviting phrases like 'Fresh start working outdoors' to attract a wider pool of candidates, including those not currently in your industry but seeking a change.

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Automate your initial hiring stages. Create detailed video presentations or 'virtual interviews' that answer common applicant questions and allow candidates to self-select, saving time on resume screening.

✦

Prioritize teaching and training over hiring for experience. A strong internal training program means you don't have to rely on external experience, allowing you to cultivate talent that fits your company culture perfectly.

✦

Invest in internship and apprenticeship programs. Actively recruit high school-aged individuals; they often possess a fresh perspective and strong work ethic, offering a long-term pipeline for dedicated employees.

✦

Implement frequent, smaller pay raises. Instead of large annual increases, give incremental raises (e.g., at 30, 60, 90 days, then periodically thereafter). This fosters continuous recognition and significantly improves retention.

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