Fearless Leadership in Landscaping: How Peggy Berns Built a Thriving Business and Strong Team

Prioritize quality and be prepared to have difficult conversations with employees to maintain standards and foster a productive work environment.

Don't let fear of a 'void' prevent you from letting go of underperforming or toxic employees; often, the void is smaller than anticipated, and other team members can step up or external solutions can be found.

Recognize the red flags of a problematic employee: if they consume your thoughts during off-hours or wake you up at night, it's a sign they need to go.

Be aware that highly skilled employees who are not a good cultural fit can be detrimental, even if they excel at their tasks, as they can create a toxic environment for managers and other team members.

Consider external vendors or freelancers for specialized tasks if an internal employee isn't the right fit, as this can often be a more efficient and less stressful solution.

Cultivate a respectful approach when letting people go; it can leave the door open for their potential return or maintain positive relationships in the industry.