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Episode #299: Continuous Learning in Builder Marketing – Tara Whiteley

⏱️ 30:23 🎀 Greg Bray, Kevin Weitzel, Tara Whiteley
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Episode #299: Continuous Learning in Builder Marketing – Tara Whiteley
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  • 1:54
    Fun Fact: Dog Sports
    Tara shares her passion for dog sports with her dog Millie, participating in various activities like fast cats, dock diving, and agility.
  • 4:50
    Entry into Home Building
    Tara recounts her transition from journalism, specifically real estate reporting, into the home building industry, starting with Lennar.
  • 6:49
    Eastwood Homes Overview
    Tara describes Eastwood Homes' diverse product offerings, geographical reach, and their recent expansion into build-on-your-lot projects.
  • 10:01
    Role of Digital Marketing Manager
    Tara explains how her role as Digital and Marketing Manager at Eastwood Homes evolved to encompass all online and digital aspects of marketing due to her passion and expertise.
  • 13:44
    Digital Sales Support Strategies
    Tara details Eastwood Homes' digital initiatives to support sales, including text messaging, the Novi Home application, and future CRM enhancements with Salesforce for targeted marketing.
  • 23:52
    Experimenting with New Tech
    Tara discusses the process of adopting new technologies internally, highlighting that the marketing team is open to trying new things, especially for smaller projects.
  • 26:43
    Measuring Marketing Success
    Tara outlines the key metrics Eastwood Homes uses to evaluate marketing effectiveness, focusing on leads, appointment conversion rates, and sales conversion rates.
  • 32:12
    Social Media Platform Strategy
    Tara shares insights into Eastwood Homes' social media presence, noting success on Facebook and Instagram, high engagement on LinkedIn, and challenges with YouTube and TikTok.
  • 40:43
    Leveraging AI in Marketing
    Tara explains how Eastwood Homes uses AI tools like ChatGPT for content generation and is focusing on schema optimization for their website to improve search visibility in the age of AI.
  • 48:29
    Advice for Home Builders
    Tara offers advice to other home builders on navigating digital marketing, emphasizing the importance of focusing on a few social media platforms and embracing AI early.
  • 52:16
    Continuous Learning & Experimentation
    Tara reflects on her career, emphasizing the importance of not being afraid to experiment with new marketing platforms and embracing potential failures as learning opportunities.

Speakers

G
Greg Bray
Host
K
Kevin Weitzel
Host
T
Tara Whiteley
Digital and Marketing Manager at Eastwood Homes

Key Takeaways

✦

Prioritize a few social media platforms and execute them exceptionally rather than spreading resources too thin across all of them.

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Implement text messaging for lead follow-up and appointment reminders to significantly boost engagement, as open rates are much higher than email.

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Invest in a CRM system like Salesforce to gather enhanced data on prospects, enabling more targeted and personalized marketing efforts.

✦

Actively experiment with new digital tools and technologies, giving them a trial period (e.g., three months) to assess their effectiveness without fear of failure.

✦

Begin incorporating AI into your marketing processes immediately, utilizing tools like ChatGPT for content generation and optimizing website schema to enhance search visibility.

✦

Focus on core metrics such as the number of leads, conversion rates to appointments, and conversion rates to sales to effectively measure marketing campaign success.

✦

Recognize that continuous learning and adaptation are crucial in the rapidly evolving digital landscape; what works today may change tomorrow, especially with AI advancements.

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