A Day in the Life of an Owner (ft. Nate Patrick)

⏱️ 53:40 🎤 Tyler Campbell, Eddie Campbell, Nate Patrick

AUDIO EPISODE

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0:46

Introduction to Nate Patrick

The hosts introduce Nate Patrick, a Facilities Project Manager at Penn State University, who shares his role and responsibilities.
4:17

Managing Multiple Projects

Nate discusses the complexities of juggling 30+ projects and the constant need for reprioritization and effective time management amidst numerous emails and calls.
8:29

Effective Communication Strategies

Nate highlights the importance of proactive problem-solving with proposed solutions and the value of clear communication beyond just emails, including the use of confirming RFIs.
15:30

Building Trust and Integrity

The discussion emphasizes the importance of integrity in communication, delivering on commitments, and fostering trust by transparently explaining actions and intentions.
25:00

Owner's Priorities & Challenges

Nate explains how project priorities like cost, schedule, and quality can shift based on project goals and customer needs, highlighting the 'it depends' nature of decision-making.
30:52

Megaphone Question: Care for People

Nate's megaphone message stresses the importance of caring for people in the construction industry, fostering collaboration, respect, empathy, and gratitude among all team members.

Speakers

Tyler Campbell

Host

Eddie Campbell

Host

Nate Patrick

Facilities Project Manager for Penn State University, Office of Physical Plant

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When presenting problems, always include proposed solutions or options to streamline decision-making for owners.

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Prioritize phone calls for urgent matters over emails, as owners often have a high volume of emails to manage.

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Be honest and realistic about deadlines and requests to maintain credibility and avoid being deprioritized.

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Build trust by consistently doing what you say you will do, and then communicating what you have done.

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Understand that owners' priorities (cost, schedule, quality) can vary per project; ask upfront what is most critical for each specific project.

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Seek opportunities to provide valuable information on new technologies or products, but ensure it's concise and relevant to potential projects.

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