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$700k in Hidden Revenue: The Simple Fix Most Contractors Miss!

πŸ“… July 28, 2026 ⏱️ 51:51 🎀 Lance Bachmann, Josh Kraus

Chapters

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  • 0:00
    Unlock Hidden Revenue
    The hosts discuss how improving internal efficiencies like booking rates and conversion rates can lead to hundreds of thousands in additional revenue without increased marketing spend.
  • 2:19
    Meet Josh Kraus
    Josh Kraus, founder of Relentless Digital, shares his journey from accounting to digital marketing for the trades, emphasizing his data-driven approach.
  • 3:43
    Biggest Marketing Waste
    The discussion covers common marketing pitfalls, with PPC identified as a major waste for many small contractors, especially without strong foundational elements like a good website or Google Business Profile.
  • 4:50
    Importance of Reviews
    The hosts highlight the critical need for contractors to actively solicit customer reviews, both in-home and through automated follow-ups, to boost visibility and trust.
  • 6:39
    Content is King
    The benefits of consistent, authentic content creation are discussed, with an emphasis on sharing practical advice and customer success stories to build an audience and trust.
  • 7:15
    Agency Partnership
    The importance of active partnership between contractors and their marketing agencies is stressed, as agencies cannot single-handedly build a business without client engagement.
  • 7:40
    First Steps for Growth
    For contractors seeking growth, the hosts recommend focusing on creating localized website content, optimizing Google Business Profiles, and building referral networks with other trades.

Speakers

L
Lance Bachmann
Host
J
Josh Kraus
Relentless Digital

Key Takeaways

✦

Prioritize improving internal efficiencies (booking rate, tech conversion, average ticket) before increasing marketing spend, as a 5% improvement in each can generate over $600K in revenue.

✦

Actively collect customer reviews by asking in-home, providing QR codes, and automating follow-ups; aim for 25-30% in-home conversion to significantly boost review count.

✦

Create authentic content consistently, sharing problem-solution stories and maintenance tips; don't overthink production quality, focus on value to the customer.

✦

Ensure your website has dedicated pages for all services and every city you serve to capture 'near me' searches and improve local SEO ranking.

✦

Optimize your Google Business Profile by securing a physical location (not just a service area) and aiming for a top-three ranking in your immediate service area.

✦

Build a referral network by proactively contacting other local trade businesses (roofing, painting, electrical) and setting up mutually beneficial referral programs.

✦

Engage with your marketing agency as a partner; attend meetings, provide access to data, and be actively involved in strategy to ensure alignment and effective results.

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