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328. Why Getting Your Pricing Right is So Important

⏱️ 49:42 🎀 Aaron Sutter
AUDIO EPISODE
328. Why Getting Your Pricing Right is So Important
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Chapters

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  • 0:00
    Mowing in the Dark Intro
    Aaron Sutter introduces himself and the podcast, sharing his background as a lawn care business owner transitioning to a new area and business venture.
  • 2:08
    Pricing Driveway Repairs
    Aaron discusses his gravel driveway repair business, Gravel Blasters Repair and Restoration, and his recent struggles and adjustments to pricing for adding and spreading gravel.
  • 5:03
    Covering Machine Costs
    He stresses the vital importance of including machine operation, maintenance, and replacement costs in pricing for any landscape or heavy equipment work.
  • 7:44
    Understanding Water Issues
    Aaron explains the necessity of addressing the root cause of water problems in driveways and properties, rather than just superficial fixes, drawing parallels to household water damage.
  • 10:48
    Marketing & Customer Psychology
    He shares a marketing tip from Cameron Duncan about creating localized video ads and contrasts customer attitudes towards pricing for one-off services versus recurring lawn care.
  • 14:06
    Client Pride & Property Transformation
    Aaron recounts how his quality lawn care services have inspired clients to take more pride in their properties, leading to further improvements.
  • 17:39
    Planning for Equip Expo
    He strongly advises listeners to book their Equip Expo tickets and accommodations far in advance, sharing his own proactive planning strategy to avoid stress.
  • 23:23
    Adventure and Flexibility
    Aaron shares a past adventurous (and challenging) experience camping for Equip Expo, highlighting the importance of adaptability while still committing to plans.
  • 25:46
    Estimating and Guarantees
    He discusses a recent driveway estimate, explaining his policy of not guaranteeing work if clients decline essential gravel additions for proper water drainage.
  • 28:10
    Planning Personal Time Off
    Aaron extends his advice on proactive planning to personal vacations, emphasizing the need to schedule time off early in the year and stick to it, recognizing that 'it's just grass'.

Speakers

A
Aaron Sutter
Host

Key Takeaways

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Always factor in the full cost of machine operation, maintenance, and future replacement into your pricing for any service that utilizes equipment, as this is crucial for business sustainability.

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For projects involving water management, always aim to identify and fix the root cause of the problem rather than applying superficial 'band-aid' solutions, which will only lead to recurring issues.

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When providing estimates, offer clear, tiered options (e.g., repair-only vs. repair with gravel) and transparently communicate the long-term benefits and any limitations or lack of guarantees for cheaper options.

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Use localized marketing content, such as videos featuring well-known local landmarks and your work, to build community connection and trust with potential clients.

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Recognize that recurring services like lawn care are often price-sensitive, while one-off, problem-solving services (like significant driveway repairs) allow for stronger pricing due to higher perceived value.

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Understand that quality work can inspire client pride in their property, potentially leading to additional services or word-of-mouth referrals as they invest further in their home's appearance.

✦

Proactively plan and book significant events like industry expos and personal vacations at the beginning of the year to eliminate stress, ensure availability, and communicate clearly with clients about your time off.

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