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🔷Episode 187🔷 ⚙️Techie Tuesday⚙️

📅 September 25, 2025 ⏱️ 29:45 🎤 Chris Frank, Lance Ball

Chapters

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  • 0:00
    Introduction & Welcome
    Chris Frank introduces the show, his co-host, and the topic of tankless water heater flushes.
  • 1:44
    Why Flushing is Important
    The hosts explain the general benefits of flushing for all water heaters and detail why it's critical for tankless units.
  • 10:01
    Tankless Flush Demonstration
    Lance Ball prepares to demonstrate a live tankless water heater flush, discussing the materials and process.
  • 18:05
    Chemicals vs. Vinegar
    Lance explains the difference between using caustic chemicals and safe white vinegar for flushing, advising caution with chemicals.
  • 24:54
    The Flushing Process
    Lance details the step-by-step procedure for flushing a tankless water heater using a sump pump and bucket, emphasizing safety and duration.
  • 29:45
    Well Water & Tankless Heaters
    The hosts discuss the challenges and necessary pre-treatment for installing tankless water heaters with well water.
  • 38:42
    Giveaway & Closing Remarks
    Chris announces a Visa gift card giveaway and reiterates the importance of educating customers on tankless maintenance.

Speakers

C
Chris Frank
Host — The Plumbing Sales Coach
L
Lance Ball

Key Takeaways

Regularly flushing tankless water heaters (at least annually) is crucial for extending their lifespan and preventing costly breakdowns, as sediment and mineral buildup can severely impede performance.

When flushing, use white vinegar as a safe and effective descaling agent, especially if you are not experienced with caustic chemicals or if isolation valves are not present.

Always ensure that the tankless water heater is properly isolated with designated isolation valves before attempting a flush; if not, an installation of these valves is recommended.

Remember to clean the internal filters of the tankless unit during the flush process, as they can also accumulate debris and affect performance.

For homes with well water, pre-treat the water with appropriate filtration systems (e.g., iron filters, water softeners) before it reaches the tankless water heater to prevent severe damage from minerals and sediment.

Educate your customers on the importance of tankless water heater maintenance, explaining the 'why' behind flushes and water treatment, so they understand the value and necessity of these services.

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