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Marketing Matters

Marketing Matters 51: The Future of Everything in Remodeling (Paul Burleson)

πŸ“… April 29, 2025 ⏱️ 39:44 🎀 Paul Burleson, Rich Harshaw

Chapters

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  • 0:00
    Meet Paul Burleson β€” A Lifetime in Home Improvement
  • 4:10
    From Canvassing at 12 to Westlake Royal
  • 8:20
    The National Data Registry & AI Lead Scoring
  • 16:08
    Virtual Selling & the Coming AI Arbitrage
  • 21:43
    Storytelling That Differentiates ('How Much Does It Weigh?')
  • 27:46
    One-Stop Contractors & the TCPA Consent Shakeup
  • 33:54
    Using AI & Social Platforms as Marketing Tools

Speakers

Paul Burleson
Paul Burleson
Consultant & Sr. Account Executive, Westlake Royal Building Products
R
Rich Harshaw
Host, Marketing Matters

Key Takeaways

✦

Paul Burleson is consultant and senior account executive for Westlake Royal Building Products β€” one of the world's largest PVC-resin manufacturers, spanning 29 brands across roofing, siding, windows, and decking.

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His edge is understanding how and why people buy, built from a lifetime of in-home selling that started with canvassing at age 12.

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A national data registry can attach rich profile data (income, marital status, debt-to-equity ratio, even pets) to a lead and price what that window lead is actually worth before it hits your CRM.

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AI is creating an arbitrage: companies that adopt virtual selling and AI-driven lead evaluation now will pull ahead of those who wait.

✦

Winning advertising tells differentiating stories β€” e.g., reframing 'how much does it cost' into 'how much does it weigh' to contrast a quality American-made faucet against a cheap import.

✦

Consumers increasingly want a one-stop contractor, so bundling more services with each customer is a major industry evolution.

✦

The TCPA consent law taking effect in January will disrupt lead handling β€” most companies are not prepared β€” so operators should get ready now.

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