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Level10 Contractor Daily

The After-Hours Showerhead Story | How A Simple Showerhead Sold Millions In Home Improvement Sales

πŸ“… July 21, 2025 ⏱️ 30:41 🎀 Rich Harshaw

Chapters

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  • 0:32
    Intro & what a case study is
  • 1:04
    Why case studies: social proof
  • 1:38
    Way 1: Look for extraordinary experiences
  • 2:10
    The After Hours Shower Head blog
  • 5:55
    Way 2: Document the process (Upscale Remodeling)
  • 8:07
    Why long written case studies convert
  • 10:20
    Way 3: Send a videographer in (Jericho)
  • 11:56
    The video case-study shot-list protocol
  • 16:52
    Corbin & Sandy bathroom testimonial video
  • 20:52
    Way 4: Hire a brand ambassador
  • 21:25
    Way 5: Green-screen customers in your office
  • 25:47
    The testimonial montage & wrap-up

Speakers

R
Rich Harshaw
Host, Level10 Contractor Daily

Key Takeaways

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Case studies are identity-based blog/vlog posts that provide social proof across your website, social media, and follow-up texts β€” the more you have, the better you convert high-ticket buyers.

✦

Way 1 - Look for extraordinary experiences: the 'After Hours Shower Head Delivery' blog told how office manager Jen personally drove a replacement showerhead to a customer after work β€” small out-of-the-ordinary stories make great posts.

✦

Way 2 - Document the process: written before/after case studies (e.g. Upscale Remodeling's Gossits and Hendricks stories) run long on purpose because a buyer dropping $40K-$200K will read them, and they double as SEO content.

✦

Way 3 - Send a videographer in: hire a local (not TV-caliber) shooter at ~$1,000 per finished video and hand them a written protocol covering before/during/after shot lists and homeowner interview questions, making them fully responsible for coordinating with homeowners and supervisors.

✦

Way 4 - Hire a brand ambassador: beyond documenting jobs with photos, an ambassador acts as your lookout for the interesting stories worth turning into blogs or videos.

✦

Way 5 - Invite customers into your office and shoot them on a green screen, having them rephrase each question for context, then edit answers into themed montages (industry reputation, installation, cost vs value, quality) placed in front of stock kitchen/bathroom backdrops for ease.

✦

Level 10 now produces these case studies for clients every month as part of SEO β€” a deliberate shift from the old hit-and-miss approach, because reaching customers and gathering photos takes real time and effort.

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