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Rilla Labs

Shelby Breger – Using Tech to Close Leads | RILLA LABS EP. 12

πŸ“… October 29, 2024 ⏱️ 1:08:58 🎀 Shelby Breger, Sebastian Jimenez

Chapters

Click to jump to section

  • 0:00
    Why Conduit couldn't exist before 2020
  • 3:17
    Scanning a home into a 3D model
  • 11:18
    Why system sizing matters
  • 16:11
    Building the model without video
  • 17:51
    Building codes and regional data
  • 26:02
    Technology as a sales tool
  • 32:28
    Taking back control of the sale
  • 35:45
    Close-rate gains from confidence
  • 38:59
    Doug's boot camp
  • 45:34
    When new tech unlocks big opportunities
  • 53:50
    An industry dominated by entrepreneurs
  • 1:00:18
    Serving a community, not the masses

Speakers

S
Shelby Breger
Co-Founder, Conduit
Sebastian Jimenez
Sebastian Jimenez
Host β€” Founder & CEO, Rilla

Key Takeaways

✦

Conduit uses newly commercialized LiDAR sensors β€” only in phones since around 2020 β€” to scan a home into a 3D model in about eight minutes, no video required.

✦

That 3D model plus property and regional data automatically sizes the HVAC system by heat loss and gain, so techs stop guessing and installers don't fly blind.

✦

Right-sizing matters: an accurate model can spec a SMALLER, better-performing system instead of overselling capacity to the homeowner.

✦

The technology doubles as a sales tool β€” like drone roofing, it brings the homeowner into the process and builds trust visually.

✦

One technician (Tony in Massachusetts) jumped from a 43% to a 70% close rate in his first couple months on Conduit by taking back control of the sales process.

✦

Close rates rise because the tool creates confidence β€” onboarding is really about making the technician FEEL confident using it.

✦

The best opportunities appear when a new technology finally enables something previously impossible; the trades are a huge, entrepreneur-dominated market tech long ignored.

✦

Great products come from serving one specific community incredibly well, not from building something a thousand people merely call 'fine.'

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