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Content

Do This When You’re Frustrated With Your Team

⏱️ 14:23 🎤 Tom Reber, Derek
AUDIO EPISODE
Do This When You’re Frustrated With Your Team
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Chapters

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  • 0:08
    Positive with Your Team
    The discussion begins with the idea of doing what you don't want to do, specifically being positive and happy with your team even when frustrated.
  • 0:50
    Business Highs and Lows
    The hosts acknowledge that business, like life, has its ups and downs, and discuss the challenge of staying positive during low periods despite planning and processes.
  • 2:27
    Owner's Responsibility
    The conversation shifts to the owner's accountability for team issues, emphasizing the need to approach problems with an open mind, identify personal mistakes, and retrain or regroup with the team.
  • 5:02
    Understanding Team Needs
    The hosts discuss how external factors and personal struggles can affect employees, and the importance of understanding what the team needs, beyond just financial incentives.
  • 6:49
    Applying Communication Skills
    The hosts compare managing children's behavior with managing employees, advocating for calm, open-ended questions instead of immediate reactions, to foster understanding and problem-solving.
  • 11:26
    Making Business Better
    The conversation turns to leveraging slow periods in business to improve operations, train staff, or engage in team-building activities, rather than just waiting for things to pick up.
  • 14:06
    Life's Short Ride
    The episode concludes with a poignant story about a man who died doing what he loved, emphasizing the importance of gratitude, living life to the fullest, and making a positive impact on those around us.

Speakers

T
Tom Reber
Host
D
Derek

Key Takeaways

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When frustrated with your team, choose to be positive and communicate openly, as negativity from leadership is rarely productive.

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Take responsibility for team issues; often, problems stem from the top, requiring self-reflection on training, processes, and upholding values.

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Recognize that employees may be going through personal challenges that impact their work; understand their needs beyond just monetary compensation.

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Utilize slow periods in your business for team-building activities, retraining, or process improvements to strengthen your company culture and operations.

✦

Remember that employees choose to work for you; treat them with respect and aim to make a positive, lasting impact on their lives.

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