The Quotes We Keep Coming Back to This Year So Far

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Key Takeaways
To succeed, acknowledge and address all operational gaps in your business, even when transitioning from subcontracting to full-service.
Choose consultants who possess direct, firsthand experience in the trades, as true understanding comes from lived experience, not just theoretical knowledge.
Prioritize building a company 'for keeps' rather than just 'for sale' to foster a legacy and ensure long-term community and employee support.
Adopt a 'heartfelt service' approach by treating customers with the same empathy and care you'd want for your own family, proving that compassion can drive success.
Consider embracing roles in the trades, as the industry offers a supportive environment, significant growth opportunities, and increasing technological advancements for women.
Be prepared for your role to evolve significantly as your business grows; embrace new responsibilities, even in areas you initially dislike, as they can lead to unexpected skills and appreciation.
Develop a strong online presence that is engaging and interesting to attract and retain customers, leveraging marketing agencies if internal resources are limited.
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