377. What To Do If You Get Hurt As A Solo Operator
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Key Takeaways
Prioritize transparent communication with clients during emergencies to maintain trust and manage expectations regarding service delays.
Build a strong network with other local contractors who can serve as a support system or subcontractors during unforeseen personal or business crises.
Invest in reliable equipment and have a backup plan for critical tools, like a secondary mower, to mitigate downtime from breakdowns.
Have contingency plans for unexpected personal events, considering how your solo operation will manage work in your absence.
Regularly evaluate and maintain your business software, and have direct contact with support, especially for critical functions like invoicing, to quickly address issues.
Remember that serving the client is the ultimate goal; maintaining client relationships and ensuring service continuity is more valuable than short-term profit during a crisis.
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