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406 – How to Successfully Hire Your First Sales Person

⏱️ 23:04 🎀 Spencer Powell
AUDIO EPISODE
406 – How to Successfully Hire Your First Sales Person
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Chapters

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  • 0:00
    The Owner's Sales Burden
    The host highlights that many business owners are heavily involved in sales and the podcast will discuss how to delegate this function.
  • 1:22
    Document Your Sales Process
    The first step is to document your current sales process, including scripts, templates, and follow-up procedures.
  • 3:38
    Productized Design Offer
    Create a fixed-price, defined-scope design service (RDO) that anyone can sell, allowing the sales person to focus on selling design rather than the full construction project.
  • 6:52
    Increase Lead Flow
    You must significantly increase your lead flow to provide sufficient opportunities for a dedicated salesperson, even if their initial close rate is lower than yours.
  • 11:57
    Ongoing Training & Management
    Implement a regular cadence of feedback, call reviews, and script practice to improve the salesperson's close rate and overall effectiveness.
  • 13:21
    Compensation & Guard Rails
    Develop a blended compensation plan (base plus commission) and establish guard rails like project minimums and types to ensure the salesperson focuses on suitable projects.
  • 18:01
    Motivation and Incentives
    Ensure the compensation plan incentivizes selling both design agreements and construction contracts to avoid a salesperson only focusing on design sales.
  • 18:53
    Summary of 5 Steps
    A recap of the five crucial steps: document sales process, productize design offer, increase leads, ongoing training, and right compensation with guard rails.

Speakers

S
Spencer Powell
Host

Key Takeaways

✦

Document your existing sales process (scripts, templates, follow-up) thoroughly so it can be taught and replicated by a new hire.

✦

Create a productized design offer (RDO) with a defined scope, clear deliverables, and a fixed price, allowing a salesperson to sell a manageable, tangible service.

✦

Be prepared to double your lead flow when hiring a dedicated salesperson to ensure they have enough opportunities to be successful and justify their base salary.

✦

Implement a robust ongoing training and management program, including regular call reviews, script practice, and feedback, to help your salesperson improve their closing rate.

✦

Structure a blended compensation plan (base salary plus commission) that motivates the salesperson to sell both design agreements and full construction contracts, not just one.

✦

Establish clear guard rails for your salesperson, such as project minimums and acceptable project types, to prevent them from pursuing unprofitable or unsuitable work.

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