Your Painting Business Is Growing but You’re Losing Control (Here’s Why)

Implement the EOS (Entrepreneurial Operating System) with a clear accountability chart and weekly L10 meetings to enhance transparency and alignment.

Define clear roles and KPIs for every position, and tie compliance to compensation (e.g., bonuses) to incentivize adherence to systems and processes.

Conduct 'ride-alongs' and 'shop' competitors to evaluate and potentially adjust pricing, and ensure sales teams effectively ask for the order and utilize technology like Loom for follow-ups.

Holistically review your business finances; scrutinize marketing spend for ROI, audit job costing for material and labor overruns, and consider increasing your charge rate to improve margins.

Adopt a rigorous interview and selection process focusing on abilities and preferences (leadership, precision, attainment, tenacity, introspection) to hire A-players, especially for key roles like production managers.

Develop a robust Roter (recruit, onboard, train, operations, retention) strategy, understanding that retention is critical and requires knowing what motivates individual employees beyond just money.

Actively manage labor costs by assessing crew size for each job, providing production managers with clear job planning tools, and ensuring the owner maintains a visible presence on job sites.