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Rewind Series – Revisiting Brand Awareness: What’s Changed Since 2023

⏱️ 25:48 🎀 Meredith Medlin, Caitlyn Noble
AUDIO EPISODE
Rewind Series – Revisiting Brand Awareness: What’s Changed Since 2023
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Chapters

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  • 0:00
    Welcome and Episode Rewind
    Hosts introduce the 'Rewind series' and the focus on revisiting a popular 2023 episode about building brand awareness with 2025 insights.
  • 1:57
    2023 Brand Awareness Definition
    The hosts define brand awareness from 2023 as public recognition and positive perception of a company in its service area.
  • 7:14
    What's Still True
    Discussion on fundamental aspects of brand awareness that remain relevant, including reputation and community engagement.
  • 15:31
    What's Different Now
    Exploration of how the marketing landscape has evolved since 2023, particularly regarding Google's emphasis on brands and AI.
  • 24:01
    Social Media as a Trust Step
    Highlighting the shift in social media's role from a marketing tool to a critical validation and trust-building step for homeowners.
  • 36:30
    Video Content is Mandatory
    Emphasizing the essential role of video content across various platforms for brand awareness and engagement in 2025.
  • 33:20
    Trust First Funnel Shift
    Explaining how homeowner behavior has evolved to a 'trust first' approach, where they build trust before contacting contractors.
  • 37:25
    Measuring Brand Awareness
    Discussing improved methods for measuring brand awareness in 2025, using tools like Google Business Profile insights and social analytics.

Speakers

M
Meredith Medlin
Host
C
Caitlyn Noble
Host

Key Takeaways

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Prioritize building a strong reputation, as it's the foundation of effective brand awareness.

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Understand that brand awareness builds trust and visibility, distinct from direct lead generation metrics.

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Engage in quarterly micro-PR campaigns to generate brand signals for Google's AI, like sponsoring local events and submitting news to local outlets.

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Maintain an active and authentic social media presence, as homeowners use it as a crucial trust-building step before contact.

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Integrate video content into your strategy; simple, smartphone-recorded job site clips can significantly boost local visibility.

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Add a 'brand assurance' section to your homepage featuring awards, sponsorships, community involvement, and employee photos to build instant trust.

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Create a brand awareness scorecard to track metrics like direct traffic, branded search, and local social reach to monitor your brand's health.

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