Best excuses over the years – and a few that we have done too.

Develop a thick skin and a sense of humor when dealing with unusual excuses from staff and clients.

Implement clear policies regarding attendance and time off to prevent exploitation and ensure fair treatment for all employees.

Train staff on using navigation tools effectively and cross-referencing information to avoid common errors like going to the wrong address.

Be assertive and confident as a business owner when managing client expectations, especially regarding pricing and service scope.

Establish clear communication channels and protocols for addressing common issues like difficulty accessing properties or unexpected pet-related absences.

Streamline your quoting process to be efficient and gather necessary information, avoiding wasted time on impossible jobs.

Be wary of mixing business with personal relationships, such as hiring friends or clients, as it can often lead to complications.