Behind the scenes on the industry with Glenn Hansen!

Prioritize personalized customer service: Go above and beyond for clients, as this builds loyalty and cannot be replicated by automated services or online platforms.

Embrace industry changes: Adapt to new technologies like autonomous mowers and e-commerce, recognizing that resistance to change will hinder growth.

Network at industry events: Attend shows like Equip Expo to connect with peers, discover new solutions, and potentially find mentors or collaborators who can transform your business.

Explore smaller vendors at expos: Don't just focus on major brands; some of the most innovative and cost-effective solutions can be found at smaller, less prominent booths.

Invest in your business education: View attending industry events and engaging with informational content (like podcasts and magazines) as an investment in sharpening your skills and improving your offerings.

Cultivate strong people skills: In an increasingly automated world, the ability to genuinely connect, communicate, and show empathy with customers and employees will be a key differentiator for success.

Leverage tax benefits for business trips: Remember that expenses for educational and networking events like Equip Expo can be tax-deductible, making them a more cost-effective investment.