Inner Circle
← Back to Listen
Content

Achieving Success as a Female Founder in the Trades with Katy Higgins [Part 1]

⏱️ 27:29 🎀 Cassie Pound, Heather, Katy Higgins
AUDIO EPISODE
Achieving Success as a Female Founder in the Trades with Katy Higgins [Part 1]
0:00
0:00

Chapters

Click to jump to section

  • 0:00
    Rilla: Virtual Ride-Along Software
    Cassie highlights Rilla's virtual ride-along software, a game-changer for coaching and sales in the home service industry.
  • 0:46
    Welcome to Power Women
    Cassie introduces the podcast, emphasizing its mission to empower women in trades and celebrate female entrepreneurship.
  • 1:50
    Utah's Unique Culture
    Cassie, Heather, and Katy humorously discuss Utah's distinctive culture and the 'Mom Talk' and 'Swig Talk' phenomena.
  • 9:58
    Katy's Entry into Trades
    Katy shares her journey from single mom telemarketer to becoming the first female comfort advisor in Utah.
  • 16:44
    Female Perspective in Sales
    Katy explains how her unique female perspective as a comfort advisor led to greater success and customer appreciation.
  • 22:53
    Winning the Lennox Competition
    Katy recounts winning the 'Ultimate Comfort Advisor' competition three times, highlighting her competitive spirit and impact on other women in the field.
  • 31:36
    Founding True Pros HVAC
    Katy details her transition from comfort advisor to founding True Pros HVAC, overcoming initial financial hurdles and skepticism.
  • 36:48
    True Pros Growth & Structure
    Katy discusses True Pros' rapid growth to over $5 million in its first year and its current structure with 22 employees and 37% female staff.
  • 42:12
    Rilla for Coaching & Safety
    Cassie explains the benefits of Rilla for coaching, safety, and capturing unexpected, sometimes wild, customer interactions.

Speakers

C
Cassie Pound
Host
H
Heather
Host
K
Katy Higgins
True Pros, HVAC

Key Takeaways

✦

Embrace your unique perspective as a strength in the trades; it can lead to more thorough and appreciated customer service.

✦

Cultivate confidence by becoming the most knowledgeable expert in your field, ensuring clients remember your expertise, not just your gender.

✦

Don't be afraid to challenge industry norms and set ambitious goals, especially when you lack a benchmark, as this can prevent self-limitation.

✦

Build a diverse team by actively recruiting and supporting women; their unique insights can significantly contribute to company culture and customer satisfaction.

✦

Leverage technology like virtual ride-alongs (e.g., Rilla) for enhanced coaching, safety, and invaluable insights into field operations.

✦

Seek out supportive partners and mentors who believe in your vision, as their assistance can be crucial during foundational stages of your business.

✦

Focus on building what you know best first, then expand into other areas as your business grows and you gain more experience or resources.

Want the full experience?

Join the Inner Circle for full access to every episode, AI-powered insights, personalized coaching, and a network of industry leaders.

Join Inner Circle β†’

Inner Circle Membership Portal © 2026 Power100. All rights reserved.

power100.io