Focus on What You Can Control – With Marty Grunder & Vince Torchia

Invest in comprehensive training for all employees, not just technical skills, covering topics like harassment and company protocols, and meticulously document all training provided.

Establish clear policies for employee-owned devices (BYOD) or company-provided devices, detailing how company data and client interactions on these devices are managed, especially when an employee leaves.

Thoroughly review all contracts with both clients and team members, focusing on clear language regarding how to enter and exit agreements to avoid gray areas and potential disputes.

Maintain a robust maintenance division, as it provides a stable revenue stream and can help cover operational costs, making your business more resilient to economic fluctuations and more attractive to potential buyers.

Prioritize being a desirable employer, irrespective of unemployment rates, by offering career paths, competitive compensation, and a positive work environment to attract and retain talent.

Regularly assess and update your company's structure, systems, and processes to ensure they can effectively support growth; outgrowing current methods can lead to operational inefficiencies and problems.