Solving People Problems in Construction with Tom Bunn | CFC 286
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Key Takeaways
Develop clear core values to guide hiring and partnership decisions, ensuring alignment with your company culture for both W2 employees and 1099 trade partners.
Be deliberate about building a business, not just creating a job for yourself; focus on establishing systems and a scalable team structure.
Prioritize timely payments and fair pricing for trade partners to foster long-lasting, loyal relationships, avoiding the practice of constant re-bidding.
Implement a rigorous client qualification process based on shared values, not just project scope, to avoid working with problematic clients that can drain team morale and resources.
Protect your personal and business 'margin' (time, sanity, financial) by consistently adhering to your defined values and best practices, even when tempted by seemingly easy opportunities.
Recognize that in construction, simply following basic business best practices (like clear pricing, timely payments, and client vetting) can be a significant differentiator and lead to a 'concierge' level perception.
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