A Day in the Life of an Owner

Prioritize direct communication (phone calls) for urgent matters over email to ensure timely responses.

When presenting problems, always include proposed solutions or options to expedite decision-making for owners.

Be proactive in providing relevant information such as schedule impact, cost impact, and deadlines with any requests or RFIs.

Build trust by consistently doing what you say you will do, and follow up to confirm completion.

Understand that owners balance multiple competing priorities; provide clear, concise, and actionable information, using bullet points or an 'most important point first' approach.

Act as a 'helper' by anticipating needs and having solutions ready, similar to having the right tool ready when needed.

Recognize that project priorities (cost, schedule, quality) can vary; engage in early, purposeful meetings to establish and understand these goals clearly.