Ep 596. Quarterly Update: What’s Working and What’s Not

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Key Takeaways
Develop a clear policy on employee appearance and body modifications to maintain professionalism and company reputation, especially in client-facing roles.
Invest significantly in employee training; budget for 100 hours per person annually, using platforms like GreenYes or creating custom modules from your own content.
Utilize Lean Scaper's free resources for forms, KPIs, and operational guidance to enhance efficiency and avoid common business pitfalls.
Implement LMN software to accurately bid projects, understand true costs, and ensure profitable pricing, as it helps determine minimum charges.
Craft job ads that attract A-players by showcasing your company's vision and growth opportunities, rather than just basic wages, and be prepared to interview extensively.
Consider hiring a virtual assistant to handle administrative tasks, freeing up owners to focus on sales, estimating, and strategic growth.
Gamify team performance, such as crew efficiency scores, to boost morale, encourage friendly competition, and visibly track progress towards efficiency goals.
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