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Texted an Old Quote List. Closed $100K.

πŸ“… August 26, 2025 ⏱️ 30:37 🎀 Adam Sylvester, Daniel Dixon

Chapters

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  • 0:00
    Texting's Power Today
    Adam Sylvester opens the episode by stressing that neglecting client texting means losing money, similar to not using email.
  • 1:57
    SendJim and Daniel's Background
    Daniel Dixon introduces himself as the CEO of SendJim, a marketing automation platform for home service pros, and shares his passion for the industry.
  • 3:53
    Why Texting Over Email?
    Daniel explains that while email marketing is good, texting offers significantly higher open rates, making it a powerful tool to get clients' attention.
  • 6:28
    Automated Text Strategies
    The discussion moves to automating texts based on Jobber triggers, like quote approvals or job completion, to reassure clients and drive reviews.
  • 10:22
    Long-Term Nurturing & Past Quotes
    Daniel and Adam discuss using texts for long-term nurturing campaigns and re-engaging old, unapproved quotes, sharing a success story of closing $100K from such an initiative.
  • 23:15
    Crafting Effective CTAs & Discounts
    They explore making call-to-actions simple, and discuss strategies for offering discounts or incentives to clients, especially during slow seasons.
  • 28:48
    Mass Texts and New Services
    The hosts delve into using mass texts for promotions, launching new services, and cross-selling, while also discussing the appropriate frequency for texting.
  • 33:23
    Legal Compliance & Consent
    Daniel clarifies the legal aspects of business texting, emphasizing the necessity of including company names and obtaining explicit client consent.
  • 36:21
    Missed Revenue in Unconverted Quotes
    They highlight the substantial revenue lost from unconverted quotes, stressing how text follow-ups can dramatically improve conversion rates and recoup costs.
  • 48:08
    Daniel's Motivation & Contact
    Daniel shares his personal motivation for growing businesses and creating opportunities, inviting listeners to learn more about SendJim.

Speakers

A
Adam Sylvester
Host
D
Daniel Dixon
CEO at SendJim

Key Takeaways

✦

Implement a clear consent process for texting clients today, even if you plan to text in the future, to ensure compliance and build a robust contact list.

✦

Automate text messages based on job status (e.g., quote approved, job completed) to provide timely reassurance, improve customer experience, and encourage reviews.

✦

Re-engage past 'no's: Regularly text old, unapproved quotes to see if circumstances have changed; this strategy can yield significant revenue with minimal effort, like the $100K example.

✦

Use texting for long-term nurturing campaigns by scheduling reminders for recurring services (e.g., 'time to clean your gutters') to retain clients and pre-book work.

✦

Separate marketing texts from operational texts using different phone numbers to avoid unsubscribes from essential appointment reminders.

✦

Make call-to-actions in texts simple and easy (e.g., 'reply YES,' 'send us a date') to encourage immediate responses and reduce client friction.

✦

Consider offering seasonal or value-added incentives (e.g., discounts for booking during off-peak times) to convert hesitant clients and optimize your schedule, rather than just slashing prices.

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