Lawn Care 101: Invoices, Cut Count, & Contracts
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Key Takeaways
Carefully screen potential clients: If a client is overly picky or demanding before even starting service, they are likely to be a continuous source of headaches, potentially making the revenue not worth the effort.
Prioritize your time and avoid difficult clients: Don't be afraid to decline jobs or 'fire' clients that are too demanding or argumentative, as your time and peace of mind are valuable.
Leverage technology for invoicing: Utilize free or affordable software like Yardbook for professional, streamlined invoicing to save time and ensure timely payments.
Be clear and consistent with billing: Whether you pre-bill or bill at the end of the month, clearly communicate your billing cycle and cut counts to avoid client confusion and disputes.
Consider annual billing with discounts: For consistent cash flow and client retention, offer annual payment plans, potentially with a small discount, while incorporating annual price increases.
Maintain professionalism in all interactions: Even when dealing with challenging clients, maintaining a polite and clear communication style can de-escalate situations and protect your business reputation.
Balance work with family time: Acknowledge that the flexibility of owning a business allows for invaluable family experiences, especially during the off-season, which contributes to overall well-being.
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