← Back to Library
Home Service Expert

Using this Six Magic Words to Become a Master Salesman with Mark Matteson and Tommy Mello

πŸ“… February 26, 2020 ⏱️ 56:43 🎀 Tommy Mello, Mark Matteson

Chapters

Click to jump to section

  • 0:00
    The two of ten techs who run with it
  • 0:32
    Meet Mark Matteson
  • 2:14
    From refrigeration apprentice to sales star
  • 6:33
    Stretching your comfort zone
  • 10:55
    Self-image, set points, and goals
  • 16:23
    Campers vs. climbers on your team
  • 20:15
    Overcoming fear: the long walk back
  • 22:56
    Don't break the chain (Atomic Habits)
  • 25:45
    The Power Hour: read, think, plan
  • 35:36
    Hiring people who buy in
  • 39:33
    The Six Magic Words (cookie story)
  • 49:22
    Three life-changing books and wrap-up

Speakers

T
Tommy Mello
Host β€” A1 Garage / Home Service Expert
M
Mark Matteson
Professional Speaker & Author, Sparkling Success / Success Net

Key Takeaways

✦

The "Six Magic Words" β€” "Which would you prefer?" β€” turn a yes/no question into a choice between two yeses (buy two boxes or four?), which dramatically raises your close rate.

✦

Growth requires constantly stretching outside your comfort zone; your self-image acts like a thermostat that pulls you back to your set point unless you deliberately reset it.

✦

Build a daily "Power Hour" of read-think-plan: write your goal at the top of a journal, then use the Ivy Lee method β€” list the six most important tasks, prioritize them, and work them in order.

✦

"Don't break the chain": simple daily habits done relentlessly (100 cold calls a day, transferring paper clips, an X on the calendar) compound into outsized results over a year.

✦

On any team of ten, about two will be stars and two will never get it β€” spend your coaching energy lifting the six "campers" in the middle into "climbers."

✦

The deepest human craving is to be appreciated β€” reward and recognize what you want more of, and sell/lead by making it clear "what's in it for them."

✦

Overcome the fear of rejection by reframing it: what salespeople really fear is "the long walk back," not the no itself β€” and self-reflect after every call to keep improving.

Want the full experience?

Join the Inner Circle for full access to every episode, AI-powered insights, personalized coaching, and a network of industry leaders.

Join Inner Circle β†’

Inner Circle Membership Portal © 2026 Power100. All rights reserved.

power100.io