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Home Service Expert

Unlocking the Secrets of Private Equity with Johnny Conklin

πŸ“… December 29, 2025 ⏱️ 1:08:40 🎀 Tommy Mello, Johnny Conklin

Chapters

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  • 0:00
    Welcome and introducing Johnny Conklin
  • 3:20
    Growing up around private equity and business
  • 8:20
    Blue-collar businesses through a white-collar mindset
  • 13:09
    People first: the order of operations
  • 19:40
    Keeping founders in with an ambassador program
  • 26:07
    Why he started 16 South Capital
  • 32:34
    Size does not equal maturity
  • 39:09
    Private equity has lost the marketing war
  • 45:42
    Starting investments with zero leverage
  • 52:12
    The snowball of easy early wins
  • 58:46
    Controlling what you can control
  • 1:05:26
    Answer every call and closing thoughts

Speakers

T
Tommy Mello
Host β€” A1 Garage / Home Service Expert
J
Johnny Conklin
Founder & Managing Partner, 16 South Capital Partners

Key Takeaways

✦

Reverse the order of operations: take care of the people and give the business owner what they need, and the spreadsheets and the money will take care of themselves.

✦

Founders are not bottlenecks to discard β€” they'll forget more about their business than an investor will ever know; keep their DNA in the company through an 'ambassador program' (advocacy, training, culture) even when they step back from day-to-day.

✦

Size does not equal maturity β€” a company can be large but immature, or small and nimble and be a true leader; traditional PE prices for maturity you're not actually getting and piles on leverage to hit investor returns.

✦

16 South starts investments with ZERO leverage β€” build a snowball of easy early wins (pricing, customer service, the website, even fixing the toilet), let culture take root, then use calculated debt only once the model is proven.

✦

Solve for the founder's NON-economic goals and objectives first; the right chemistry is roughly two or three founders out of ten who know they need help and want to keep building.

✦

Private equity has lost the marketing war β€” the industry is stigmatized, but a hands-dirty, force-multiplier partnership that actually does the work (not boardroom pontificating) is a different, better model.

✦

Control what you can control: you can't control market dynamics, but you can control preparation, effort, and doing the simple blocking-and-tackling that builds momentum and trust.

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