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Home Service Expert

The Power of Mindset in Entrepreneurship with Ryan Lee

πŸ“… September 2, 2025 ⏱️ 1:11:27 🎀 Tommy Mello, Ryan Lee

Chapters

Click to jump to section

  • 0:00
    Welcome and introducing Ryan Lee
  • 3:20
    Staying busy, getting intentional, and learning to say no
  • 6:40
    Why business is the superpower and staying in growth mode
  • 13:06
    Helping 1,000 lighting pros earn a million each
  • 19:38
    Raising the ceiling and investing in yourself
  • 32:38
    The lifetime value of a team member vs a client
  • 39:13
    The zero-line pilot and the psychology of closing
  • 45:43
    Leading with your best price and the authority play
  • 52:16
    Trading discounts for reviews and referrals
  • 58:47
    Marketing mix vs the grand slam
  • 1:05:19
    Rifle-approach referral partner networks

Speakers

T
Tommy Mello
Host β€” A1 Garage / Home Service Expert
R
Ryan Lee
Founder, Landscape Lighting Secrets; Business Coach

Key Takeaways

✦

Get intentional and learn to say no β€” carve your own path and make the rules to your own game rather than trying to fit everyone and everything in.

✦

The lifetime value of a great team member can exceed that of a client; invest in one-on-one check-ins and training your top people, because as you raise your best performers the company's lid rises with them.

✦

Never discount to your best price β€” lead with your best number, and if a customer pushes, use the 'let me call the big boss' authority play so the deal feels earned instead of disingenuously cheap.

✦

Trade concessions for value: if you do give ground, require a five-star review, video testimonial, before/after photos, or a Next Door / local Facebook post so the discount funds your marketing.

✦

Winning in home services is a marketing mix, not a grand slam β€” yard signs, door hangers, and consistent local presence compound; being the constant go-to name beats any single tactic.

✦

Use a rifle-not-shotgun referral-partner network: identify who already serves your ideal high-end client (interior designers, AV installers, pool builders, high-end realtors) and get warm introductions through existing happy customers.

✦

Stay in growth mode β€” treat the business like it's brand new, build systems so it runs without you, then act as the gas pedal focused on efficiency, lower turnover, and new revenue lines.

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