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Lawn Care 101: Invoices, Cut Count, & Contracts

πŸ“… March 24, 2026 ⏱️ 1:00:42 🎀 Evan, Greg

Chapters

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  • 0:00
    Weekend Recap & Injuries
    Evan and Greg discuss their weekends, with Greg sharing a persistent thorn injury from yard work.
  • 0:47
    Hawthorn Trees & Thorns
    The hosts delve into the challenges of mowing around thorny Hawthorn trees and the importance of trimming them.
  • 7:45
    Invoices & Client Contracts
    Evan and Greg explore the use of contracts, the evolution of invoicing methods, and dealing with picky clients.
  • 25:41
    Yardbook & Other Software
    The hosts review various lawn care business software options, highlighting the pros and cons of free and paid platforms.
  • 43:07
    Cut Counts & Billing Strategies
    Discussion on how to track cut counts, the benefits of pre-billing, and alternative billing structures.
  • 58:50
    Customer Relations & Disagreements
    Anecdotes about challenging clients, proof of cuts, and managing customer expectations and complaints.
  • 1:16:49
    Business & Family Time
    Evan shares a personal story about balancing business with family time, emphasizing the importance of creating lasting memories.

Speakers

E
Evan
Host
G
Greg
Host

Key Takeaways

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Carefully screen potential clients: If a client is overly picky or demanding before even starting service, they are likely to be a continuous source of headaches, potentially making the revenue not worth the effort.

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Prioritize your time and avoid difficult clients: Don't be afraid to decline jobs or 'fire' clients that are too demanding or argumentative, as your time and peace of mind are valuable.

✦

Leverage technology for invoicing: Utilize free or affordable software like Yardbook for professional, streamlined invoicing to save time and ensure timely payments.

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Be clear and consistent with billing: Whether you pre-bill or bill at the end of the month, clearly communicate your billing cycle and cut counts to avoid client confusion and disputes.

✦

Consider annual billing with discounts: For consistent cash flow and client retention, offer annual payment plans, potentially with a small discount, while incorporating annual price increases.

✦

Maintain professionalism in all interactions: Even when dealing with challenging clients, maintaining a polite and clear communication style can de-escalate situations and protect your business reputation.

✦

Balance work with family time: Acknowledge that the flexibility of owning a business allows for invaluable family experiences, especially during the off-season, which contributes to overall well-being.

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