How To Find A Badass General Manager
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Key Takeaways
Identify if you are a 'visionary' or an 'integrator' using assessment tools, then seek a complementary partner to fill your natural weaknesses.
For visionaries: Delegate day-to-day operations and system implementation to an integrator, trusting them to execute your grand ideas.
For integrators: Focus on building and refining systems and holding your team accountable to achieve the visionary's goals.
When hiring for a general manager or integrator role, look for individuals with organized personal lives, financial stability, and a proven track record of systemization and accountability, as these traits often translate to business success.
Avoid the common mistake of hiring an 'office manager' to solve operational and integration issues; instead, specifically seek an 'integrator' whose role implies action and implementation.
Implement commission-based compensation structures to solve problems like accountability, callbacks, customer care, and punctuality, as it encourages employees to take ownership and improve efficiency.
Maintain low personal living expenses to create financial freedom, enabling you to take calculated risks in your business and re-invest profits for growth without undue stress.
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