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Pool Nation Podcast Innovation

E-309 Pool Nation Podcast – What does a true partnership between manufacturers and pool pros actuall

📅 July 13, 2026 ⏱️ 1:19:37 🎤 Edgar De Jesus, John JJ Flawless, Zack the Bull boy Nicholas, Todd Pier

Chapters

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  • 0:00
    Welcome and Introductions
    Edgar De Jesus, John JJ Flawless, and Zack the Bull Boy Nicholas introduce the podcast and their guest, Todd Pier from Aquaar Pool Products, highlighting the episode's focus on trust, partnership, and pricing.
  • 2:00
    Aquar's Unique Approach
    Todd Pier explains Aquaar's philosophy of providing solutions, consistency, transparency, and a great customer experience, and how they differentiate themselves from other manufacturers.
  • 17:36
    Partnership Beyond Sponsorships
    The hosts and Todd discuss what a true partnership means to Aquaar, emphasizing consistency, trust, and continuous innovation driven by feedback from pool professionals in the field.
  • 39:15
    The 'P' Word: Pricing
    The conversation shifts to the contentious topic of pricing, with Todd explaining Aquaar's commitment to one price increase per year and his concerns about the industry becoming a luxury market due to frequent price hikes.
  • 1:06:10
    Net Manufacturer Philosophy
    Todd details Aquaar's 'net manufacturer' approach, where products are offered at their best possible price upfront without inflated costs or post-purchase rebates, aiming for transparency and direct value for pool professionals.
  • 1:42:56
    Innovative Warranty Model
    The discussion moves to Aquaar's unconventional warranty approach, handling issues in-house to reduce failure rates and use each instance as a teaching opportunity for pool pros, rather than relying on external service networks.
  • 1:58:10
    Future of Aquar and Industry
    Todd shares his vision for Aquaar to be recognized as the 'pros pro brand' in the industry, continuously innovating and making pool professionals' jobs easier and more profitable.
  • 2:05:00
    Run Your Freaking Pump
    Todd reiterates the 'run your freaking pump' campaign, tying it to the efficiency of Aquaar's Pipeline filter and the responsibility of manufacturers to provide products that perform optimally and educate users.

Speakers

E
Edgar De Jesus
Host
J
John JJ Flawless
Host
Z
Zack the Bull boy Nicholas
Host
T
Todd Pier
Aquar Pool Products

Key Takeaways

✦

Prioritize transparency and consistency in your pricing to build trust with customers; avoid frequent, unpredictable price increases.

✦

Actively seek and incorporate feedback from field professionals for product innovation, as ground-level insights can lead to significant improvements.

✦

Evaluate your operational efficiency to control costs and avoid unnecessary price hikes, maintaining competitive and stable pricing.

✦

Consider the 'net manufacturer' model: offer your best price upfront rather than relying on rebates, which can be perceived as less transparent and may not fully benefit all clients.

✦

Focus on building superior products that reduce long-term costs and labor for your clients; emphasize the overall ROI, not just initial purchase price.

✦

Develop an in-house warranty and support system to directly address product issues, leading to better product development and educational opportunities for clients.

✦

Empower your clients with knowledge and proper installation techniques; many 'warranty' issues are user errors that can be prevented through education.

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