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Alex Cadieux’s 5 – Step Process for Practicing Patience

📅 July 19, 2021 ⏱️ 21:22 🎤 Alex Cadieux

Chapters

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  • 0:00
    The Need for Patience
    Alex Cadieux introduces the topic of patience, linking it to leadership, team growth, and everyday life, especially on difficult workdays.
  • 1:47
    Irritants and Frustration
    He describes how a series of small, frustrating incidents can lead to a loss of patience and self-reflection about team performance.
  • 4:47
    Industry Growth & Challenges
    Cadieux explains the current rapid growth of the industry, leading to new teams and processes, which can exacerbate patience challenges.
  • 6:36
    Patience and the 'Process'
    He connects patience to the concept of 'trusting the process,' often heard in sports, and how it applies to business challenges and team development.
  • 11:20
    Patience in Leadership
    Cadieux discusses the frequent failure to delegate effectively due to impatience and how taking back tasks erodes team confidence.
  • 17:36
    Put the Boot on Other Foot
    The first step: understanding others' perspectives and finding a path forward collaboratively, using the example of screeding a base layer.
  • 20:19
    Start in Neutral
    The second step: approaching difficult conversations with a calm, unbiased mindset to achieve productive outcomes.
  • 21:47
    Open Ears, Open Heart
    The third step: actively listening with a positive attitude, staying present, and focusing on the team member's success.
  • 23:40
    Phone a Friend
    The fourth step: seeking advice from trusted peers or mentors when feeling stuck or losing hope in a situation.
  • 25:15
    Hold Yourself Accountable
    The fifth and most crucial step: reflecting on personal contributions to problems, setting a good example, and investing in team training.

Speakers

A
Alex Cadieux
Host

Key Takeaways

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When delegating, view the task from your employee's perspective to understand potential difficulties and adapt your approach.

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Approach challenging conversations or performance reviews with a 'neutral' mindset, setting aside personal frustration to get to the root of the issue.

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Actively listen to your team members with an 'open heart' and positive attitude, recognizing their success contributes to the company's overall success.

✦

Don't hesitate to seek advice from industry peers, mentors, or even online groups when facing difficult employee situations; external perspectives can provide new solutions.

✦

Lead by example and 'hold yourself accountable' for your own actions and punctuality; your behavior directly influences team standards and expectations.

✦

Invest adequate time in training and providing ongoing feedback for new hires, even those with experience, as their methods may differ from yours.

✦

Avoid immediately taking back delegated tasks if they're not done perfectly; instead, use these as coaching opportunities to build employee confidence and capability.

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