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Grow Your Business 100x Through The Franchising Model with Nick Friedman and Tommy Mello

πŸ“… December 25, 2019 ⏱️ 1:21:16 🎀 Nick Friedman, Tommy Mello

Chapters

Click to jump to section

  • 0:00
    Grow your business 100x through franchising
  • 3:16
    Quitting your job despite the skeptics
  • 9:46
    How franchises scale: 16 to 200 to thousands
  • 12:58
    Hire smart people and let go
  • 16:14
    Humanize yourself as a leader
  • 19:29
    The people are everything
  • 26:05
    Only 1 in 10 service companies answer the phone
  • 29:23
    CSRs who book calls change everything
  • 32:38
    The metrics every owner must watch
  • 42:29
    Make everyone feel like an owner
  • 52:20
    Recruiting like the Yankees
  • 1:08:40
    Why franchisees bring capital and skin in the game
  • 1:18:26
    Exponential Organizations

Speakers

N
Nick Friedman
Co-Founder, College Hunks Hauling Junk & Moving
T
Tommy Mello
Host; Founder & CEO, A1 Garage Door Service

Key Takeaways

✦

Franchising can grow a business 100x β€” it lets you scale through motivated owner-operators instead of carrying every location yourself.

✦

Franchisees bring both an injection of capital and skin in the game, so they run their location with more care than an employee would.

✦

Hire smart people and let go β€” the business only takes off when you stop doing everything and trust your team.

✦

Only about 1 in 10 service companies actually answer the phone β€” simply being reachable and booking the call is a massive edge.

✦

Make everyone feel like an owner; when your team believes they have a say, they perform like it's their business.

✦

Humanize yourself as a leader β€” sharing what you're going through builds the trust that holds a growing organization together.

✦

Recruit like the Yankees β€” attract great people to choose your team, and build both the company brand and your personal brand together.

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