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Home Service Expert

Becoming #1 In Your Local Market With Google Local Services with SearchKings and Tommy Mello

πŸ“… December 25, 2019 ⏱️ 39:04 🎀 Darrell, Lauren, Tommy Mello

Chapters

Click to jump to section

  • 0:00
    Becoming #1 with Google Local Services
  • 3:15
    Getting started: website, card, and ads
  • 6:33
    How Google matches you to customers
  • 9:53
    The lowest customer-acquisition cost available
  • 13:09
    Test your lead response speed
  • 16:27
    How the review and verification system works
  • 19:49
    Separating the pros from the pretenders
  • 26:22
    Google Guaranteed and getting reviews
  • 29:37
    Making the case for why they call you
  • 32:52
    Customer experience and follow-up
  • 36:20
    The future of Google's search homepage

Speakers

D
Darrell
SearchKings (Google Local Services Ads Agency)
L
Lauren
SearchKings (Google Local Services Ads Agency)
T
Tommy Mello
Host; Founder & CEO, A1 Garage Door Service

Key Takeaways

✦

Google Local Services Ads can be the lowest customer-acquisition cost in your business β€” the goal is to become the #1 result in your local market.

✦

The Google Guaranteed badge and strong reviews are what separate the pros from the pretenders and win the click.

✦

Anyone can review anyone now, and Google's verification means you can't fake being a legitimate pro β€” reputation is enforced.

✦

Speed of lead response is critical β€” mystery-shop your own system and make sure you're getting back within minutes.

✦

Getting started is simple: a website, a credit card, and the right keywords β€” but winning takes reviews and responsiveness.

✦

Directories like Angie's List and HomeAdvisor have been pulling customers off Google; LSAs put you back in front of them directly.

✦

The in-home customer experience and follow-up still decide whether the lead becomes a loyal, reviewing customer.

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