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Ensuring Your Company’s Longevity and Success with the Right Leadership Mindset with Darius Lyvers

📅 March 17, 2023 ⏱️ 1:12:53 🎤 Darius Lyvers, Tommy Mello

Chapters

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  • 0:00
    Meet Darius Lyvers of F.H. Furr
  • 3:21
    Growing through acquisitions
  • 6:34
    Identifying strengths and weaknesses
  • 13:00
    Getting the right people in the right seats
  • 16:16
    Building relationships beyond the business
  • 22:48
    Serving inside the business shows outward
  • 29:23
    The color code: what motivates people
  • 35:58
    Why leads aren't your real problem
  • 45:48
    The financing move that doubled his income
  • 49:06
    Supporting the person in the field
  • 52:22
    Managing processes and people
  • 58:56
    Owning your mistakes as a leader
  • 1:05:30
    Getting vulnerable and asking for feedback

Speakers

D
Darius Lyvers
CEO, F.H. Furr Plumbing, Heating & Air Conditioning
T
Tommy Mello
Host; Founder & CEO, A1 Garage Door Service

Key Takeaways

Long-term company success comes from getting the right people in the right seats for tomorrow — and having the hard conversations when they're not.

Understand what motivates each person (Darius uses a color-code system — 'yellows' are driven by fun) and lead them accordingly.

Leads aren't usually your problem — if your booking rate and average ticket are weak, more leads just waste money; fix conversion first.

Financing/promotions are underused: there are only three types of buyers, and adopting financing doubled Darius's income.

Serve your people inside the business and it radiates outward to customers; culture and service are the same muscle.

Great leaders own their mistakes and get vulnerable — Darius asks customers directly what he could have done better.

Build the infrastructure to support the person in the field; the tech's success depends on the support behind them.

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